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NUTS & BOLTS

You have questions. We have answers.

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FAQs

[/fusion_text][accordian class=”” id=””][toggle title=”How do I make a Reservation? ” open=”no”]It’s easy! You can reserve online 24/7 by clicking on the Sign Up link at the top corner of the website.[/toggle][toggle title=”How far in advance should I make my reservation?” open=”no”]We suggest booking at least one week in advance, so we can get you the supplies in time for your pickup. But if you need storage immediately, we will try our best to accommodate you. For immediate storage needs call 757-771-9109.[/toggle][toggle title=”What supplies do you provide?” open=”no”]We currently offer packing tape, labels, bubble wrap, sharpies, and boxes.[/toggle][toggle title=”When will we receive boxes and supplies to pack-up?” open=”no”]We recommend that boxes be delivered a week before finals so that you have enough time to pack and study! [/toggle][toggle title=”How will I receive my package?” open=”no”]We will personally deliver all your packing materials about a week before the first day of your finals. Shipments usually take up to 3 business days to arrive. Please be sure to provide us with your mailing address when placing your order to avoid any delays.[/toggle][toggle title=”Is there a deposit fee?” open=”no”]There is a Deposit of 150.00 due at box drop off. The rest of the balance is due at Box Pick up at beginning of summer.[/toggle][toggle title=”What payments do you accept?” open=”no”]We currently accept Cash and Credit/Debit Card payments.[/toggle][toggle title=”How do I label my boxes?” open=”no”]Please be sure to include the following information on your label:

Your name

Your school

Your email

Your phone number[/toggle][toggle title=”Can I use my own boxes?” open=”no”]Boxes must be supplied by Dorm Storage Plus. We are partnered with U-Haul and use their boxes for strength and durability. This is for insurance purposes.[/toggle][toggle title=”Can I share boxes with my roommate? ” open=”no”]No sharing. We will only deliver to the dorm room of the client on file.[/toggle][toggle title=”Can you pick up off campus?” open=”no”]We currently DO NOT pick up from off-campus housing. However, drop-off is no problem.[/toggle][toggle title=”Do you store pets?” open=”no”]We do not store live animals or plants.[/toggle][/accordian][/fullwidth][fullwidth backgroundcolor=”” backgroundimage=”” backgroundrepeat=”no-repeat” backgroundposition=”left top” backgroundattachment=”scroll” video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” bordersize=”0px” bordercolor=”” borderstyle=”” paddingtop=”20px” paddingbottom=”20px” paddingleft=”0px” paddingright=”0px” menu_anchor=”” equal_height_columns=”no” hundred_percent=”no” class=”” id=””][imageframe lightbox=”no” style_type=”none” bordercolor=”” bordersize=”0px” borderradius=”0″ stylecolor=”” align=”none” link=”/wp-content/uploads/2015/02/packing-tips-flier.pdf” linktarget=”_self” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ class=”” id=””] [/imageframe][/fullwidth]