Frequently Asked Questions

You have questions. We have answers. View our most asked questions and answers below.

It’s easy! You can reserve online 24/7 by clicking on the Sign Up link at the top corner of the website.

We suggest booking at least one week in advance, so we can get you the supplies in time for your pickup. But if you need storage immediately, we will try our best to accommodate you. For immediate storage needs call 757-771-9109.

We currently offer packing tape, labels, bubble wrap, sharpies, and boxes.

We recommend that boxes be delivered a week before finals so that you have enough time to pack and study!

We will personally deliver all your packing materials about a week before the first day of your finals. Shipments usually take up to 3 business days to arrive. Please be sure to provide us with your mailing address when placing your order to avoid any delays.

There is a Deposit of $150.00 due at box drop off. The rest of the balance is due at Box Pick up at beginning of summer.

We currently accept Cash and Credit/Debit Card payments.

Please be sure to include the following information on your label:

  1. Your name
  2. Your school
  3. Your email
  4. Your phone number

Boxes must be supplied by Dorm Storage Plus. We are partnered with U-Haul and use their boxes for strength and durability. This is for insurance purposes.

No sharing. We will only deliver to the dorm room of the client on file.

We currently DO NOT pick up from off-campus housing. However, drop-off is no problem.

We do not store live animals or plants.

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