Frequently Asked Questions

You have questions. We have answers. View our most asked questions and answers below.

It’s easy! You can reserve online 24/7 by clicking on the Sign Up link at the top corner of the website.

We suggest booking at least one week in advance, so we can get you the supplies in time for your pickup. But if you need storage immediately, we will try our best to accommodate you. For immediate storage needs call 757-771-9109.

We provide 6 large, 4 medium, and 2 small boxes, along with bubble wrap, tape and sharpies. There is a charge for extra boxes depending on size.

A week before finals to 1-2 weeks before move out.

We will personally deliver at a date and time approximately 1-2 weeks before move out.

Yes, to hold your reservation and due before the box drop. An invoice will be sent to the email provided for online payment when you sign up.

We currently accept Cash and Credit/Debit Card payments.

Please include your name and school. EVERYTHING must be labeled whether in a box or not. We store separately, but transport in bulk, so you need to make sure all your belongings are marked properly. We will not be held responsible for unmarked items.

Boxes must be supplied by Dorm Storage Plus. We are partnered with U-Haul and use their boxes for strength and durability. This is for insurance purposes.

No sharing. We will only deliver to the dorm room of the client on file.

We currently DO NOT pick up from off-campus housing. However, drop-off is no problem.

Yes, there is a $10.00 charge for certain items including, Bikes, AC units, Furniture (futons, desks), Rugs and shelving that can’t be broken down. (Ex. Cubbies, large plastic shelving).

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